Jakub Gera
over 2 years ago
We understand that this product requires some basic level of specialist knowledge so we are always happy to help our customers and explain things they don't understand and we try to update FAQ and documentation accordingly. Unfortunately, we can't do much when the customer "didn't explain and specify", as it is stated. When there is dialog, there is always hope to successfully resolve all problems. Should we consider the dialogue concluded as the product is already rated?
Answers to questions stated in your review are in the FAQ. If something is still unclear, the proper channel to contact us would be via the support message.