• shao

  8 months ago

  Error when I export JSON in AE
  "TypeError: undefined is not an object

• 

  Jim Elder

  8 months ago

  Hi Shao,
  TrackerJack only supports After Effects 2021 and above. Thank you for contacting me thru the Blender Market contact page, I have responded to you there with the link to request a refund from Blender Market if upgrading After Effects isn't an option for you.

  Best Wishes,
  Jim
• Naser

  about 1 year ago

  When I click on export in AE nothing comes up. I tried AE 2024, 2023, and the beta.

• 

  Jim Elder

  about 1 year ago

  Hi Nader,
  If you contact me thru the Blender Market contact page, I'll be happy to help to help with the issue you're having. Please use the 'Contact Creator' button at my store page. https://blendermarket.com/creators/jim-elder
  Thank You!
  Jim
• Samir benkhadra

  almost 2 years ago

  very good

• Robin Hunt

  almost 2 years ago

  This is one of the fantastic product. I had some problems with it in the beginning so I reached out to Jim and he got back to me immediately, and got me going. He got me going and it has been a dream addon ever since. A fantastic creator who stands behind his work.

• andres parra

  about 2 years ago

  This plugin is wonderful and the creator, Jim, is a very patient and professional developer. He walked me through the process step by step and that everything worked perfectly. If I could give it more than 5 stars, I would! This is the plugin to transfer tracking from AE to Blender, that we have been waiting for, it loads everything automatically! thanks and thanks again!

• butthe4d

  about 2 years ago

  After some initial setbacks on my end which was completely my fault, make sure AE is up to date if end up with an empty json file after exprting from AE, it works perfectly and Jim was very fast to respond to my message.

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