Chipp Walters
28 days ago
Adrian Bellworthy was offered a full refund and declined it. He consistently complained to everyone who would listen about this issue.
I explained it very clearly. There is also a healthy readme file that goes into great detail for all of this, which evidently he never did read.
The basics are that It is difficult for Blender Market to be able to host large groupings of files and many times file groupings are necessary for some of our products. In order to provide access to these files, we simply ask that you log into your own Google drive where you can access a shared folder with you and you can download not only the files but also any updates.
Adrian also emailed Blender Market admin multiple times with all sorts of threats and accusations and they responded to him with this email:
"Thanks for reaching out,
The use of webhooks and offsite downloads is normally practice on Blender Market for products that exceed the 5GB limit available per product.
The creator is basically asking you to agree to not sharing the file link and any other relevant information such as the credentials and license for unauthorized access to the download.
I hope this helps understand this process and that we only allow trusted creators on Blender Market to offer their product downloads in this way."
Still, Adrian was not happy, sending out more emails and threats.
Furthermore he received refunds of not only this product but also other products of mine as well, including those that do not use Gdrive. Asking politely and without threats is certainly a better way to behave in our community.